- We dont have any cancellation policy, you any generic issue ocurrs then we will entertain the return of order.
- If you have used any coupon code. Cancellation wont be possible.
- All refund's will not include any shipping charges.
- Customers can cancel their order within 1 hours of placing it by emailing support@marvansmobile.com with the subject line "Cancel - order no." & get 50% refund. ( Only Between 10 to 5 from. monday to friday ).
- Refund amount will be credited to the Marvansmobile wallet or source account.
- Refund processing time is 7 to 14 Working days, and it may take up to 14 business days to reflect in the customer's bank account.
Cancellation of Shipped Orders:
- If the customer requests to cancel the product after shipping, 70% of the order value will be deducted, and the remaining value will be credited to the Marvanscovers wallet or source account.
- The deduction covers material, labor charges, and packaging expenses incurred by the company.
Cancellation of Delivered Products:
- If the cancellation is requested after delivery & within 2 hours, 80% of the order value will be charged per product for return and handling charges if a refund to the customer's bank account is desired. Charges may vary depending on the product. Shipping charges will no refunded.
- If the cancellation is requested after delivery's next day then 90% of the order value will be charged.Shipping charges will no refunded.
- Refund will be initiated after we will get the product back to our Address : Marvans, Shipra Complex, OP road, Manish chowk, Vadodara, Gujarat, 390019.